Promo!
Enjoy a special 15% off on your first purchase at Pawksee
Terms and conditions
Home > Terms and conditions

πŸ“œ Terms & Conditions – Pawksee.com

Welcome to Pawksee.com (β€œwe,” β€œour,” β€œus”). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.


1. General Use

  • Pawksee.com provides pet supplies and related products for personal, non-commercial use.

  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

  • Prices, product availability, and promotions are subject to change without prior notice.


2. Orders & Payments

  • All orders must be placed through our official website.

  • Payments are securely processed through trusted payment gateways.

  • We reserve the right to cancel any order in case of suspected fraud or incorrect information.


3. Shipping Policy

  • Orders are processed and shipped within 7–12 business days via USPS/UPS/CJPacket

  • Delivery timelines may vary depending on location, courier services, or unforeseen circumstances.

  • We are not responsible for delays caused by shipping carriers once the order has been dispatched.


4. Refund & Return Policy

  • We offer a 14-day refund for defective, damaged, or undelivered items.

  • To be eligible for a return, items must be unused and in their original packaging.

  • Shipping costs for returns may be borne by the customer unless the product is defective.

  • To request a refund or replacement, please contact us at support@pawksee.comΒ with your order details.


5. Privacy Policy

  • We respect your privacy and are fully compliant with GDPR/CCPA regulations.

  • Personal data collected during checkout (name, address, email, payment details) is used only for processing orders and improving customer service.

  • We do not sell, trade, or share your personal information with third parties without consent, except as required by law.


6. Limitation of Liability

  • Pawksee.com shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • All products should be used as per manufacturer instructions. We are not responsible for misuse or allergic reactions.


7. Intellectual Property

  • All content on this website, including logos, text, graphics, and product images, is the property of Pawksee.com and may not be used without permission.


8. Governing Law

  • These Terms & Conditions are governed by the laws of the United States.

  • Any disputes will be handled in the appropriate courts of Connecticut, USA.


9. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

πŸ“ Address: 14 Clemens Court, Rocky Hill, CT, 06067, United States
πŸ“± Phone/WhatsApp: +1 (959) 229 3255
πŸ“§ Email: support@pawksee.com | info@pawksee.com